FAQ`s
1. What materials are used in your jewelry?
Our jewelry is crafted from high-quality gold and other premium materials to ensure lasting beauty and durability.
2. Do you offer custom designs?
At the moment, we do not offer custom designs, but we are always expanding our collection with unique and stunning pieces.
3. How do I take care of my jewelry?
To maintain its shine, store your jewelry in a dry place, avoid exposure to chemicals, and clean it gently with a soft cloth.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
5. How long does shipping take?
Shipping times vary based on location and shipping method selected. Typically, orders are processed within 1-3 business days and delivered within 5-10 business days.
6. Do you accept returns?
Yes, we offer returns on eligible items within 14 days of delivery. Items must be unworn and in their original packaging. Please refer to our Return Policy for more details.
7. How can I contact customer support?
You can reach our support team via email at Vsgoldexpress@outlook.com or through our Contact Us page.